View your learning and resolve a personal link

Read the personal area and recognise when the link needs attention.

Task 1

Personal area and recovery states

Before you start

  • Personal role, accepted link, active employment and a non-archived person to show personal actions.

Steps

  1. Open Personal area and check the displayed company and name.
  2. When available, open your training history, organisation, employment, needs or due dates.
  3. If access needs verification, read the reason and open Personal links; HR resolves employment or archive conditions.
The result

What to check

You can read your available data without inferring access to other people or successful Personal file delivery.

If the result is unavailable

Check the company, reference date, record state and current permission. If an action or result is unavailable, read the message in the app and retain the relevant context for the person who can help.

Guidance and support