FAQs

Get your questions answered before you choose.

Find answers about people, courses, access and plans. When you need the practical steps, open the guide for your task.

Who it helps
How to get started
Where to find the steps

Before you choose

Does every person need an account?

No. You can manage training for a registered person without them signing in. Active accounts and managed people are counted separately.

How do I distinguish a need from recorded evidence?

A goal describes what is required or intended. Evidence records a recognised fact. Sources, dates and decisions help you read each in context.

Who decides course enrolments?

Actions, proposals, approvals and enrolments follow explicit steps and require the authorised role. The plan helps track decisions without automatically enrolling people.

How do I compare prices and availability?

Check the service catalogue for amounts, billing intervals, taxes, quotas and actual availability. This page helps you choose; purchase is possible only when the service makes it available.

From context to practice

Your next step, explained.

People and organisationRegister, find and archive peopleFind the right record and choose between reading, archiving and restoring it.Access and securityAuthorise accounts and verify personal linksDistinguish company permissions from the account-to-person link.TrainingPrepare a proposal and schedule a courseDistinguish a proposal, planned content and an approved course.TrainingEnrol people and record course deliveryFollow participants, withdrawals and delivery records.RequirementsPublish requirements and manage goals or exceptionsDistinguish published requirements, individual goals and exceptions.CompetenciesRecord, correct and revoke evidenceRecord or review recognised evidence and the reasons for its revisions.Needs and due datesTake a training need through to enrolmentStart with a need and follow its actions to the authorised step.Plans and subscriptionChoose a plan and follow actual activationRead the current catalogue and follow actual activation state.Plans and subscriptionManage subscription, invoices and separate contractsRead subscription, taxes and contracts in their respective paths.

Practical help for your next task, in Italian and English.