Enrol people and record course delivery
Follow participants, withdrawals and delivery records.
Task 1
Participants, withdrawals and reinstatements
Before you start
- An existing course and roster permission; candidates within the current access scope.
Steps
- Open Participants and search names, employee numbers or departments with enrolment status.
- Find candidates across searches, select named people and enrol after reviewing the complete set.
- Withdraw or reinstate authorised participants with a reason and verify identities in bulk summaries.
Task 2
Delivery record and individual hours
Before you start
- A course with execution permission and actual dates/hours supported by the real attendance record.
Steps
- Enter verified actual dates and duration in the delivery record.
- Record individual hours, including fractions; prefill only missing hours you can substantiate.
- Confirm; correct through a reasoned amendment and acknowledgement, then read the history.
What to check
States and individual hours match the recorded delivery.
If the result is unavailable
Check the company, reference date, record state and current permission. If an action or result is unavailable, read the message in the app and retain the relevant context for the person who can help.
Guidance and support