Choose a plan and follow actual activation
Read the current catalogue and follow actual activation state.
Task 1
Public plans and activation
Before you start
- The service catalogue must be available. You can read it without signing in.
Steps
- Open Plans and check availability, currency, amount, interval, taxes and quotas.
- Read the terms, version and limits. Reload the catalogue if the service does not respond.
- Continue only when purchase is available. Use the dedicated link to resume an activation.
Task 2
Onboarding, checkout and receipts
Before you start
- A verified identity, an available plan, payer tax information and service documents available for review and acceptance.
Steps
- Select a plan, first-company code and name, and customer type. Enter the payer address and tax identifiers.
- Review the proposed document versions, privacy information and required choices. Correct summary errors before confirming.
- Continue to payment only when available. On return, check activation state; use resume, reconciliation, abandonment or withdrawal only where provided.
Task 3
Asynchronous service operations
Before you start
- A reference to an operation belonging to your identity or a scope you may read.
Steps
- Open the operation reference and read the service state.
- Use Refresh operation when you need a fresh reading.
- Return to activations and check effective service access.
What to check
You distinguish provider return, payment and activation confirmed by the service.
If the result is unavailable
Check the company, reference date, record state and current permission. If an action or result is unavailable, read the message in the app and retain the relevant context for the person who can help.
Guidance and support