Verify identity and set language and appearance
Verify identity and choose your account preferences.
Task 1
Identity, email and MFA
Before you start
- A valid session and access to the identity service for email verification and recent authentication.
Steps
- Check email state, multifactor authentication and recent authentication.
- Use Verify email or Confirm access and complete the identity-service workflow.
- Return and review the state. Manage passwords, factors and sessions through the dedicated route.
Task 2
Personal preferences and themes
Before you start
- A current identity with a loadable and writable preferences profile.
Steps
- Choose IT/EN/ES, time zone, preferred currency, density and Light/Dark/System theme.
- Save and inspect feedback, then refresh or sign in again with the same identity.
- Check theme and language on an operational page; System follows the device without changing document branding.
What to check
Preferences have been reviewed for the correct identity without changing roles or customer data.
If the result is unavailable
Check the company, reference date, record state and current permission. If an action or result is unavailable, read the message in the app and retain the relevant context for the person who can help.
Guidance and support